So I'm not sure if this error is for adding the account, or if the account was successfully added and it's just a send/receive issue. Would you like to try re-entering your password? The server for account 'Mail' returned the error 'Logon failure: unknown user name or bad password.' Your username/password or security settings may be incorrect.
Their 'Mail' in OSX application runs the Exchange (2010) account just fine.īut when we go to the same Exchange account for the user on their Mac (Outlook 2011), it appears to accept the credentials to add the account, but they end up getting the error after trying to send/receive mail.